Delivery ~

Order Tracking

Order Tracking

To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Shipping Information

We offer FREE Standard 3 Day Ground Shipping on all Indian merchandise orders INR 399 and over.
For shipping outside India, please raise a request with us.

Standard 3 Day Shipping

(Orders INR 399 & Over)
Free
Standard 3 Day Shipping

(Orders INR 398 & BELOW)
INR 20

Pre-order and back-order items

If your order contains pre-order or back-ordered items, we will ship items as soon as they are available. Your order may arrive in multiple packages. For International orders, please note that we will hold the entire order until the pre-ordered or back-ordered items are available. We cannot split or combine any orders. If you have any questions, please contact our customer service department at support@herbypure.com or call us at 9582000464.

Shipping costs + delivery times

Orders must be placed by 12pm IST to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday – Friday.

Tracking orders

When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on herbypure.com, sign in to access My Account that will contain your order information. You can also contact Herby Pure Customer Service to track your order.

For more information or questions, please contact Jolie Customer Service via email at support@herbypure.com or via phone at 9582000464. Operating hours are 24 hours a day, 7 days a week, excluding holidays.